We are seeking someone to join our dynamic team. The purpose of the Shelter Advocate role is to ensure the overall safety of the house, provide support on an as needed basis. There are day, evening and weekend positions available.

  • Responding to immediate resident concerns, documenting medication and keeping work area neat/organized

  • Assist all residents with needs including support, problem solving, conflict resolution, crisis intervention, enforcing house guidelines and other concerns

  • Maintain effective team communication by logging about daily contact with residents and participate in regular consultation with colleagues

  • Maintain the security of the building and ensure safety of residents and complete incident reports as necessary

  • Provide safe and appropriate childcare during scheduled groups for parents.

  • Assist with the organizing, scheduling and facilitating, safe activities for the children, which revolve around a theme that is educational, fun and supportive.

  • Assist with providing individual support to children as needed.

  • Assist with supervision of volunteers, tutors and interns.

  • Assist with the children’s programming such as; birthday parties, field trips, clothing and incentives

  • Other tasks as assigned

Knowledge, Skills & Abilities

  • Knowledge of and ability to work with families, parents, children and youth of diverse racial, ethnic, and economic backgrounds

  • Knowledge and understanding of trauma-informed care, harm reduction and motivational interviewing preferred

  • Ability to take initiative, multi-task and work well under pressure

  • Ability to maintain good communications and working relationships with clients, co-workers, social service agencies, and referral organizations


  • 2 – 4 years of experience working with women and children of diverse racial and socioeconomic backgrounds preferably in a housing and/or non-profit organization.

  • Criminal and driver’s background checks required

Qualified applicants, please send cover letter and resume to Sesany Fennie-Jones, Program Director, at sfenniejones@havenhousing.org. Thank you for your interest in joining our team!